Cancellation & Refund Policy

At Ovron Services, operating as Outsourced Bookkeeping, we are dedicated to delivering exceptional accounting and related services to our clients. We recognize that circumstances may arise where service cancellation is necessary, and we strive to accommodate such requests. Please review our cancellation and refund policy outlined below:

• Cancellation Notice: lients must provide written notice of cancellation at least 30 days in advance, or at least 15 days in exceptional cases. This notice period enables us to manage schedules and allocate resources effectively.


• Cancellation Fees: Cancellation fees may apply based on the timing and nature of the request. These fees are determined by the work completed and any expenses incurred up to the cancellation date.


• Emergency Cancellations: In case of unforeseen circumstances or emergencies, please reach out to us as soon as possible to discuss cancellation options. We will do our best to accommodate your needs and reduce any inconvenience.

• Refund Eligibility: Refunds may be issued under specific circumstances, including:
  • Overpayment or duplicate billing
  • Failure to deliver services as per our obligations
  • Dissatisfaction with services, subject to the terms and conditions of our service agreement


• Refund Process: Clients requesting a refund must submit a written request along with any relevant supporting documentation. Refund requests will be reviewed and processed within 30 days of receipt.


• Refund Amount: The refund amount will be assessed based on the nature of the request and any applicable fees or charges. Whenever possible, refunds will be issued using the original payment method.

• Non-Refundable Services: Some services or products may be classified as non-refundable, and clients will be clearly notified of this before engagement.


• Third-Party Fees: Third-party fees or charges associated with our services are non-refundable.


• Policy Changes: We reserve the right to update or modify our cancellation and refund policy at any time, with prior notice provided to clients

If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact us at customersupport@ovroninc.com.